Job Description

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is seeking a Full-Time Wellness Coach to join our team at the HII Family Health Center in Newport News, VA. This is a benefits-eligible, on-site position with a Monday–Friday schedule, offering the opportunity to make a meaningful impact on the health and well-being of the HII employee population.

GENERAL PURPOSE OF JOB

Under the direction of the HCM, the Wellness Coach will coordinate and deliver health promotion activities. This position will provide outstanding service to program participants to maximize participation, while facilitating behavior change, maximizing engagement and outcomes, and customer satisfaction.

KEY RESPONSIBILITIES

• Provide appropriate health outreach and wellness coaching via face to face, telephone, or telehealth technology to reduce or eliminate high-risk behaviors; encourages active adoption of habits that are conducive to a higher quality of life.

• Utilizes coaching methodologies and communication skills to solicit change and/or increase a patient’s desire to change behavior and adopt a healthier lifestyle; documents client activities and coaching session notes in established clinical format using EMR technology.

• May develop and implement assessment plans to determine the population’s health and lifestyle needs; assemble data to assist with designing an Annual Wellness Work Plan.

• Deliver total population health risk management programs/services, while using corporate culture change strategies defined through employer Health Promotion standards/best practice. May assist with developing these programs.

• Provide services and programs specific to QuadMed’s strategic goals, employee health risks and interests, and collaborate with internal and external resources to provide a comprehensive plan of care with appropriately defined interventions.

• Serve as the key resource for engaging employee awareness and participation in Wellness and Health Improvement programs.

• Proactively contribute to and/or lead wellness committee meetings while acquiring program buy-in and support through all levels of the organization.

• Coordinates and delivers fitness and wellness programs and services, including but not limited to health awareness, educational campaigns, behavior change programs, group fitness classes (combination of cardio, weight training, mind/body), and physical fitness services (personal training, program design, fitness assessments and orientations).

JOB REQUIREMENTS

Education:

• Bachelor's Degree from an accredited college or university in health education, health promotion, nursing, nutrition, exercise science or another related field

Experience:

• Minimum one (1) year of experience in the wellness industry, to include experience in the delivery and coordination of corporate based health promotions programs, one-on-one health coaching and/or personal training

Certificates, Licenses, Registrations:

• Current CPR (BLS) certification or must be obtained within 60 days of hire

• CHES (Certified Health Education Specialist) certification preferred.

• Health coaching certification from National Board for Health and Wellness Coaching (NBHWC) Approved Program or must obtain within one year of hire date.

• Fitness and physical activity focused positions require discipline specific certification, as applicable. Examples may include

• Personal Trainer certification or must be willing to acquire within 3-6 months of employment.

• Group Fitness certification or must be willing to acquire within 6 months of employment.

Knowledge, Skills & Abilities:

• Skills in program development, implementation, marketing, and promotion.

• Strong interpersonal communication and customer service skills with the ability to motivate others.

• Ability to make recommendations to effectively solve problems, using judgment consistent with standards, practices, policies, and procedures.

• The ability to work both independently and as a part of a team with enthusiasm, initiative, and creativity.

• Ability to apply critical thinking skills and keen attention to detail

• Some travel may be required

• Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.

• Must have strong computer skills including a proficiency in an EMR and Microsoft Office (MS Word, Outlook, Excel and PowerPoint).

• General health risk knowledge including cholesterol, blood pressure, BMI and blood sugar

• Bilingual a plus

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer comprehensive benefits ( for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

QuadMed and Quad are proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibit harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace

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